Ongoing collaboration between Uptime consultants and Chayora’s team paved the way to success throughout the multi-stage process. Recently, we worked with Uptime for a case study article to outline the importance and impact of obtaining Uptime certifications, and how the certifications overcome our business challenges and shape the opportunities.
The Challenge / Opportunity
In China, earning and maintaining customer trust is a particularly challenging and essential prerequisite for business success. Chayora’s customers demand scalability, performance, ROI visibility, and compliance guarantees. The company needed a plan for offering its customers not only assurance, but proof, that its data centre is designed, built, and operated to meet the industry’s most stringent standard for digital infrastructure excellence.
Uptime Institute Tier Certification is highly valued in the Chinese market and Chayora knew it would play a vital role in establishing the credibility and trust required to spur interest and demand among domestic and international customers. As such, the company set its sights on becoming one of China’s first data centres to engage with Uptime Institute to pursue a Tier III Gold Certification of Operational Sustainability (TCOS).
Chayora started its Tianjin Data Centre project with a strong goal in mind: to achieve Tier III TCOS. From the earliest stages of design to construction and operations, the company allocated the necessary time and resources to partner with Uptime and ensure all project elements would be fully compliant. This meant working closely with Uptime’s engineers on the facility’s design to ultimately earn its Tier III Certification of Design Documents (TCDD). Following construction, the launch of the facility and the required Uptime evaluations, Chayora earned its Tier III Certification of Constructed Facility (TCCF) in March of 2021. In October of 2021, the company began working toward its Tier III TCOS Certification.
Uptime’s TCOS assessment helps data centre owners and operators examine the behaviours and risks associated with managing critical digital infrastructure and serves as an essential guide for operational efficiency and effectiveness. Organisations that achieve TCOS have verification that a well-designed and well-constructed data centre is operated in a manner that will result in the expected and required production levels…
Read the article here.